> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getkato.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and plans

> Find your plan, subscription, invoices, and workspace billing controls.

Workspace billing is managed by an administrator from **Settings → Billing**.

## Review your plan

The billing page shows the current plan, renewal timing, and the features or
usage included with the workspace.

## Understand seats and invitations

Each active workspace member uses one paid seat. Sending an invitation does
not reserve or charge for a seat; the seat is added only after the recipient
accepts and joins. Removing an active member reduces the seat quantity.

Kato keeps paid seat quantity aligned with the active-member count
automatically. During complimentary Pro access there are no paid seats, and a
new subscription starts with the number of active members at checkout.

## Change or cancel a subscription

Use the controls on the billing page to update the plan or cancel renewal.
Changes may take effect immediately or at the end of the current billing
period, depending on what is shown during checkout.

## Check a membership-related billing change

If the seat quantity differs from what you expected, compare it with the active
member list rather than the number of invitation emails you sent. Separate
pending invitations from people who have already accepted.

For example, if three people are active and two invitations remain pending,
the active-member count is three. When investigating a change, note when a
person joined or was removed and compare that timing with the billing screen.
Do not infer a specific invoice adjustment from the headcount alone; review the
amount and timing shown in the subscription flow.

## Before confirming a subscription change

Read the plan, seat quantity, billing period, and effective date shown in the
confirmation or checkout. Make sure you are changing the intended workspace.
If the result differs from what you expect, stop before confirming and collect
the displayed details for billing support.

After completing a change, return to the workspace billing page and confirm
that its subscription information reflects the intended result. Keep the
confirmation or invoice reference available if you need help later.

## Get billing help

For invoice, payment, or subscription questions, email
[billing@getkato.io](mailto:billing@getkato.io). Include your workspace name
and the invoice or transaction date, but do not send full payment card details.


## Related topics

- [Use Ask Kato](/documentation/use-ask-kato.md)
- [Manage members and permissions](/documentation/manage-members-and-permissions.md)
- [Changelog](/changelog.md)
- [Create your workspace](/documentation/create-your-workspace.md)
- [Turn a meeting into a plan](/recipes/meeting-follow-ups.md)