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Manage your email accounts under Settings → Email & Calendar, on the Connected accounts page. These personal connections have a different setup path from the workspace integrations catalog.
Outlook requires configuration in your Kato environment. If Connect Outlook account is marked Unavailable, contact support about availability. Connecting Outlook does not enable sending email or calendar sync through Outlook.

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Connect Google or Gmail

  1. Select the intended Kato workspace and open Settings → Email & Calendar.
  2. Select Connect Google account. If you already have one, select Connect another Google account.
  3. Choose the Google account and review the requested permissions.
  4. Complete authorization and return to Kato. Confirm the expected email address appears in Connected accounts.
  5. Open the account to review its email and calendar settings.
To sync events, open the account’s Calendars tab and select the calendars you need. Follow Connect Google Calendar for calendar selection, synchronization, and troubleshooting.

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Connect Outlook

  1. Open Settings → Email & Calendar.
  2. Select Connect Outlook account, or Connect another Outlook account.
  3. Sign in to the intended Microsoft account and complete authorization.
  4. Return to Kato and confirm the expected account appears.
  5. Open Inbox and review email received after the connection was established.
Outlook is a read-only connection. Do not expect historical mail from before the connection or the same email and calendar capabilities as a Google connection.

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Check the account and sync status

Start with the email address shown in Connected accounts. When an account needs authorization again, use its reconnect control and authorize that same account. Check the sync status and any retry information before starting another sync. If a message is missing, confirm the provider, account, and relevant date. For Outlook, check that the message arrived after the account was connected. For Google Calendar, confirm the source calendar is enabled.

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Remove an account

Use the removal control for the account under Email & Calendar and read the confirmation dialog.
  • Removing a Google account stops its sync and removes its synced email, calendar events, and signatures from Kato.
  • Removing an Outlook account removes its imported Outlook messages from Kato.
  • Removing either connection does not delete data from the Google or Microsoft account.
If you only need to renew authorization, use reconnect instead of removing the account.