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Link your phone and text Kato’s WhatsApp number to ask questions about tasks, CRM records, meetings, and more — the same Ask Kato assistant, on the go.
Availability depends on Kato’s WhatsApp setup. Use the phone number and verification instructions shown in your integration settings.

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Connect WhatsApp

  1. Open Settings → Integrations → WhatsApp.
  2. Follow the instructions shown to message the Kato WhatsApp number, then enter your phone number and request a verification code.
  3. Enter the 6-digit code from WhatsApp and select your default workspace.
  4. Text the Kato number shown on the page with a question.

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Use it in Kato

Text the Kato number shown in settings with a question about your connected workspace. Choose a default workspace for new conversations, and use /ws <slug> when you need to switch. The assistant uses the workspace access associated with your linked Kato account.

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Check the connection

Send a simple question to the Kato number shown in settings and confirm the selected workspace. Use /help for commands, /new for a new conversation, and /ws <slug> to switch workspaces. For connection errors or permission changes, return to the integration’s settings in Kato. Confirm the account and linked resource before reconnecting.